Resource category

Insurance, Regulators & Complaints

Understand coverage, start or escalate a claim, and locate insurance regulators.

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10 resources shown

United StatesNational Association of Insurance Commissioners

Independent consumer information about auto coverage, claims, shopping, complaints, and state insurance departments.

United StatesNational Association of Insurance Commissioners

Practical guidance on reporting a claim, working with an adjuster, repairs, total loss, and records.

United StatesNational Association of Insurance Commissioners

Locate the insurance regulator that licenses insurers and handles consumer complaints in each state.

United StatesNational Association of Insurance Commissioners

Explains how consumers can complain to a state insurance department and research complaint information.

Canada · OntarioFinancial Services Regulatory Authority of Ontario

Official information about Ontario auto insurance, accident benefits, shopping, fraud, and complaints.

Canada · OntarioFinancial Services Regulatory Authority of Ontario

Steps for raising an insurance complaint and escalating unresolved issues.

CanadaCanadian Council of Insurance Regulators

Find provincial and territorial insurance regulators and understand the Canadian regulatory system.

CanadaGIO

Independent dispute-resolution information for consumers with unresolved home, auto, or business insurance complaints.

CanadaInsurance Bureau of Canada

General insurance explanations, severe-weather resources, fraud information, and regional contacts.

Canada · OntarioGovernment of Ontario

Information for certain claims involving uninsured or unidentified motorists where other insurance may not respond.

Not sure where to begin? Start with our post-accident action guide, then use the Knowledge Base to decode unfamiliar terms.