Evidence preservation letter template
A short written request can stop CCTV being recorded over, a damaged car being scrapped or a truck's black box data being lost. Fill in the details, then copy or print your letter. Nothing you type leaves your device.
1. Fill in the details
2. Your letter
Send it quickly: many camera systems record over footage within days or weeks. Keep a copy and proof of when you sent it, such as an email receipt or recorded delivery.
How to use this letter
Who to send it to
- Shops, petrol stations, car parks or homes with cameras facing the scene
- The other driver's insurer
- The employer or fleet operator of a commercial vehicle
- A bus or transit operator
- Your own insurer, if they hold your car
Good habits
- Send it in writing, by email and post if you can.
- Be specific about the date, time and place.
- Ask them to confirm in writing.
- Follow up if you hear nothing within a week.
- If a lawyer is helping you, let them send it.
Read more about preservation letters, the event data recorders and dashcam footage.
General information, not legal advice. Sending this letter doesn't guarantee anyone will keep the evidence, and the law on preservation differs from place to place.
Updated 4 November 2026. General information, not legal advice.